Re-activating the Application

1.   From your voicemail Inbox, press your device's Menu button and tap the Compose menu option. The compose screen will appear.

2.   If you have subscribed to Voicemail-to-Text transcription, you will now be prompted to select the type of message to compose. Select Audio message. The compose screen will now appear.

If you have not subscribed to Voicemail-to-Text transcription, you will be taken directly to the compose screen.

3.   Tap on the To field.

4.   Use the on-screen keyboard to type activate@vvm.sprint.com in the To field.

5.   Tap Record and wait for two or three seconds while the application records a blank message.

6.   Tap Send.

7.   Wait for at least fifteen minutes.