Voicemail Icon Not Showing Unread Messages

To replace the Visual Voicemail icon on your device's desktop, follow these steps:

1.   Delete the current icon from the device desktop.

2.   On the screen where you wish to place the icon, press and hold a location.

3.   Click Widget (or Android Widgets) and select Visual Voicemail.

For further Visual Voicemail support, go to the customer care page on your service provider's web site.