Setting Up Your Visual Voicemail

Your Visual Voicemail can be accessed from your mobile phone Home screen or Applications list. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated.

To set up Visual Voicemail

1.   On the Home screen, tap Apps > Voicemail .

2.   Visual Voicemail will launch and the Welcome to Visual Voicemail message appears. Swipe to view the welcome pages, which describe features of the app.

3.   Next, you will see the Permissions page, which lists some of the permissions that Visual Voicemail needs. Tap OK and then tap Allow or Deny for each of the specific permissions. For more information, see Visual Voicemail Application Permissions.

4.   Next, you will see the Personalize your voicemail message. Tap Personalize now and follow the prompts to:

●  create a password (part of standard voicemail)

●  record your name announcement

●  record your greeting

Note: It is recommended that you create a password when you set up your voicemail to protect against unauthorized access.

5.   Once you have completed the setup process, return to the Visual Voicemail Inbox.

6.   Tap the welcome message in the Inbox to learn more about Visual Voicemail services.

Note: You are automatically enrolled in the one month free trial of the Premium service with Voicemail-to-Text. At the end of the trial you can subscribe to the Premium service for a low monthly fee, or enjoy the basic voicemail features at no charge.

7.   After listening to a message, you can return to the Inbox by doing either of the following:

●  Tap Delete to delete the message.

●  Press your phone's back button to go back to the Inbox without deleting the message.