Preferences

This setting allows you to subscribe to or unsubscribe from the monthly paid plans. If you are not in a paid plan, you will receive the free, basic Visual Voicemail plan supported by advertisements.

The paid plans include the following:

●  Basic Visual Voicemail without advertisements

●  Premium Visual Voicemail — includes voice to text transcription for incoming voicemail and VoiceSMS messages, auto forward to email, no advertisements, extended recording time for Avatar messages, and message transcription in English or Spanish.

Note: Depending on the terms of your mobile plan, you may not be authorized to make automatic purchases. Visual Voicemail allows you to make secure purchases directly to your credit card.

Subscribe to a paid plan

1.   After you tap Manage subscription in the Preferences settings screen, you will see a window that describes the monthly subscription plans. Select the option you want and tap Subscribe.

2.   If you selected, Premium service, you will see a dialog prompting you to select the transcription language. The options are "English only" or "English/Spanish." Select the option according to your preference and tap OK.

3.   Next, you will see one of the following:

●  A message such as the following: "Activated monthly subscription service. All new messages will be transcribed to text." Skip to the end.

●  A Payment selection screen that allows you to make a secure purchase by credit card. See the remaining steps for details.

4.   In Payment selection, tap Pay with credit card.

5.   Read the Privacy policy and tap Agree.

6.   Enter your credit card details and tap Subscribe.

7.   Please wait while the server processes the transaction. Next, review the Purchase Confirmation details and tap OK.

8.   Please wait while the server verifies and updates your account. You will see an activation message displayed in the application.

Note: If you have time remaining on your free trial, your monthly subscription will take effect after your free trial expires.

Top up Purchase for pre-paid Boost users

If you are a pre-paid subscriber, you can use available funds in your account balance to make purchases. If you do not have sufficient funds for the purchase, the application will give you the option to top up your account balance using your registered credit or debit card (by $10) in order to make the purchase. You will need to know your Boost account PIN.

In the Payment selection screen, tap Pay with credit card. In the top up screen, enter your Boost account PIN and tap Continue. You will see a Summary screen which you must agree to before making the purchase.

Note: The procedures above are for personal accounts. If your mobile service is paid for by a corporate account, you cannot subscribe to paid plans from within the Visual Voicemail application. To subscribe using such an account, an individual who is authorized to provide the account PIN must contact your service provider's customer service.

Unsubscribe from paid plans

Tap Manage subscription in the Preferences setting. A popup window will appear asking if you are sure you wish to unsubscribe. Tap Unsubscribe.

The data consent agreement asks your permission to allow your service provider to collect your voicemail audio files for the purpose of improving the quality of text transcriptions. This agreement appears when you first enroll in the Premium service free trial or paid subscription.

You can change your selection at any time. Select Data consent agreement and then tap Agree or Disagree.

You will see this feature if you have subscribed to Premium service. This feature allows you to set an email address and have a copy of each voicemail message you receive to that email address. This is a simple way to archive your important messages.

To set up auto forward, tap Auto forward to email. In the popup window that appears, enter a valid email address. Tap OK. The Auto forward box will now be turned on.

You can also configure the following details:

●  Include message audio — include the audio file in the message

●  Include message text — include the transcribed message text

●  Reset to default — clear the email address on record and disables the auto forward to email feature

This setting allows you to change your voicemail greeting or your voicemail password. Tap Personalize voicemail. You will be transferred to the voicemail system. Follow the voice prompts to make any desired changes.

Set the transcription language to English or Spanish for your incoming voicemail messages.

Note: This setting is for voicemail messages only. For voiceSMS messages, the server will determine the transcription language based on the first few seconds and transcribe the message accordingly.

To set the transcription language, tap Transcription language. The Choose language screen is displayed. Select the language option:

●  English only - Transcribe voicemail messages to English. This is the default setting.

●  English/Spanish - Transcribe voicemail messages to the language detected by the transcription engine. This option allows voicemail transcription in Spanish if the detected audio is Spanish.

You can set the application to permanently delete messages from the Trash folder after a specific number of days. Select Delete Messages. A screen appears with options for the number of days deleted messages may stay in your Trash folder, after which they are deleted permanently. The options are:

●  After 30 days

●  Immediately

●  Never

If you have subscribed to a paid plan, you will not see the Mobile Advertising Preferences setting. If you are not subscribed to any plan, you will see the free, ad-supported version of Visual Voicemail.

You may opt-in to the Mobile Advertising Program to receive ads targeted to your interests.

Visit http://www.sprint.com/privacy for more information about the types of Mobile Usage and Consumer Information shared with advertisers to customize ads for Mobile Advertising Program participants.

To opt-in to the Mobile Advertising Program, tap Mobile Advertising Preferences. Check the box to agree to the terms and tap Save.

You may opt out at any time by clearing the Mobile Advertising Preferences box.

This setting allows you turn off the display of advertising within Visual Voicemail for $0.50 per month. Ads are normally displayed in Visual Voicemail when you are not subscribed to Premium service or in a free trial.

To turn ads off, tap Disable Ads. The Manage subscription dialog appears. Next, tap Basic Visual Voicemail w/o ads and then tap Subscribe. In the next dialog, review the plan features and tap Subscribe to continue. The setting name will change to Opt out of Ads Plan.

Note: If you have subscribed to Premium service, you will not see the Disable Ads setting.

You can cancel the Ad Opt-out plan at any time. To cancel, go to Manage subscriptions or Opt out of Ads Plan in Preferences.

This setting allows you to display or hide transcriptions in the Inbox and message playback screens.

To display the transcriptions, tap Transcriptions Displayed so that the switch is highlighted. This is the default setting.

To hide the transcriptions, tap Transcriptions Displayed so that the switch is not highlighted.

If you do not want to receive notifications for free trials of the Premium service, tap Disable free trials and then tap OK. The setting name changes to Enable free trials.

You can opt-in to future free trials at any time by tapping the Enable free trials setting.

When you send a voice message to a phone that does not have VoiceSMS capability, the message will be sent as an SMS message. Standard text message rates apply, so if you have a limited SMS message plan, you may incur additional data charges. To avoid additional charges, you can disable the use of SMS to send messages.

Tap SMS Delivery of Voice Messages and then select one of the options:

●  Always allow — allow the application to send SMS messages

●  Always ask — the application will ask you for permission before sending the SMS message to a phone that does not have VoiceSMS capability

●  Never allow — do not allow the application to send SMS messages to a phone that does not have VoiceSMS capability