Note: These instructions apply to you if your device is running Android 6.0 or higher. If your device is running an earlier version of Android, you will not see the individual permission requests. You can always review your application permissions at Settings > Apps > Voicemail > Permissions on your device.
The first time that you run Visual Voicemail on your Android device, you may be prompted to grant permission for the application to access information or use features from your device. Almost all applications need certain permissions to run on Android, and we use these permissions to run features in the Visual Voicemail application. Please note that the Android platform controls the way the permissions are named, but the naming does not necessarily reflect how Visual Voicemail uses them.
Below is a list of some of the permissions that Visual Voicemail asks for and an example of how we use them. You can see the list of permissions the application uses by going to your phone’s Applications Manager.
● Phone — This permission allows Voicemail to send and manage phone calls.
● SMS — This permission allows Voicemail to send and view SMS messages.
● Storage — This permission allows Voicemail to access photos, media, and files on your device. For example, you can use the phone's storage to save (archive) voicemail messages.
● Audio — This permission allows Voicemail to use the speakerphone and record audio using the microphone.
● Location — This permission allows Voicemail to provide advertisements that are relevant to your geographic location.
Note: Users with devices running Android 10 and later should choose the Allow all the time or Allow only while using the app option.
● Contacts — This permission allows Voicemail to access your contact list to display contact names and images (if available) in the Inbox folder and compose message screen.
Phone and SMS are mandatory permissions. You must grant these permissions in order to use the Visual Voicemail application. Storage, Audio, Location, and Contacts are optional permissions. If you deny any these optional permissions, some of the Visual Voicemail features will be disabled. Visual Voicemail will display a reminder message for these permissions.
To change the application permissions, go to Settings > Apps > Voicemail > Permissions on your device.