Sound

Follow these steps to change the sound settings: 

1.   Open Voicemail settings. (In the Visual Voicemail Inbox, tap the overflow menu and then tap Settings.)

2.   Tap Sound to display the Sound settings screen.

3.   Make any desired changes to the settings listed. (See below for individual setting descriptions.)

Notifications

Notification settings let you specify how the phone will notify you when you receive a voicemail message — by playing a sound, vibrating the phone, or both.

For Android 8.0 and above devices:

To set a sound:

1.   Tap Notifications to display the App Notifications for Voicemail screen.

2.   Tap Voicemail Notifications.

3.   Tap Sound, and then select the desired sound from the list that appears.

To set vibration:

1.   Tap Notifications to display the App Notifications for Voicemail screen.

2.   Tap Voicemail Notifications.

3.   Tap Vibrate so that the toggle is enabled.

For Android 7.x and below devices:

1.   Tap Notifications.

2.   Tap Select sound, and then select the desired sound from the list that appears.

3.   Tap OK.

4.    Tap Vibrate so that the toggle is enabled.

Speakerphone

Voicemail messages can be directed to either one of two speaker modes:

●  If you want to listen to voicemail messages in speakerphone mode, tap Speakerphone so that the toggle is enabled.

●  If you would rather hold the phone to your ear when listening to voicemail messages, tap Speakerphone so that the toggle is not enabled.