When you receive a new message, the message appears in your Visual Voicemail Inbox and you may be notified with a ring tone or other sound, depending on your device's notification settings. The voicemail notification icon will also appear in the status bar of your device.
Note: The following instructions also apply to archived messages.
1. From the Inbox or Archive folder, tap a message to open it in the Message Playback screen.
2. Tap the play button on the right to listen to the message.
3. After you listen to the message, you can take any of the following actions:
● — Return to previous screen
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— Tap to save the message
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— Tap to unsave the message
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— Add the sender to your Contacts list
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— Use the overflow menu to share the message
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— Call the sender
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— Archive the message (from Inbox)
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— Restore message to Inbox (from Archive)
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— Select the thumbs up icon if you are satisfied with the transcription, or the thumbs down icon if dissatisfied