Sprint Passcode Reset

To reset your voicemail passcode:

1.   Sign in to My Sprint.

2.   Click Preferences.

3.   Under I want to…(on the right side of the page) click Manage voicemail passcode.

To change the passcode for a single device:

1.   Type in your new passcode and confirm the new passcode. The new passcode must be 4-10 digits.

2.   Click Save. The following confirmation message will display if the change was successful: "Thank you! We've saved your changes."

To change the passcode for multiple devices:

1.   Click Select All to select all devices or click the check box next to each device.

●  You can search by name of subscriber, phone number, Direct Connect number or phone type (network). There is also a pagination feature that allows you to browse through subscribers on the account.

2.   Type in your new passcode and confirm the new passcode. The new passcode must be 4-10 digits.

3.   Click Save. The following confirmation message will display if the change was successful: "Thank you! We've saved your changes."