Visual Voicemail Inbox

To access your Visual Voicemail Inbox, tap the Voicemail icon on the Home Screen.

— or —

Press your device's Home button and tap All Apps > Voicemail. The Visual Voicemail application will launch and the Visual Voicemail Inbox screen will be displayed.   

The "Voicemail" bar at the top of the Inbox indicates how many messages you have. Tapping on this bar displays a menu that also allows you to view your deleted messages or messages that have been archived.

Below the bar is a list of all the messages in your Inbox. A variety of information is displayed for each message. See Message Detail for a description of each item.

Note:  If you have the Voicemail-to-Text feature, transcriptions of the message will appear here as well. For more information see Voicemail-to-Text.

Listening to Messages

To listen to a Visual Voicemail message, just tap on the message you wish to play. The playback screen will be displayed and the message will start playing.

You may also listen to your message from within the Inbox view by tapping on the inline play icon to the left of the desired message.

The Long Press Menu

While viewing your Inbox, you can use the long press function. Pressing and holding (as opposed to tapping) on any message will bring up its long press menu at the bottom of the Inbox display. From this menu you can delete the message, archive it, or mark the message unread.